Low Voltage Technician II

About the Role

This role is a developing technical professional responsible for installing and implementing video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members while demonstrating a broad understanding of physical security and cabling systems. This role is expected to perform work with greater independence, maintain quality standards, actively support the development of less experienced team members, and provide a positive customer experience.

Responsibilities

• Install, configure, and support the implementation of video surveillance, access control, structured cabling, and related physical security systems.
• Execute assigned work with increased independence and limited supervision.
• Interpret project drawings, specifications, and installation requirements to complete field tasks accurately.
• Troubleshoot and resolve common field installation and system issues.
• Coordinate work with the Foreman, Project Manager, customers, and other onsite trades as needed.
• Maintain quality, safety, and installation standards across assigned work.
• Assist with testing, commissioning, and validation of installed systems.
• Support training and mentoring of less experienced technicians and associates.
• Identify project issues, risks, or scope concerns and escalate them appropriately.
• Maintain accurate documentation of work completed, time, and materials used.
• Provide professional service and contribute to a positive customer experience.
• Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs.
• Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements

• 1–3 years experience with Access Control, Surveillance, and/or Low Voltage Cabling systems and associated hardware/software
• Associates Degree or Equivalent Experience
• Valid Driver's License
• Computer Skills: Microsoft Office Suite
• Basic Knowledge of Computers
• Ability to use basic hand tools and power tools
• Maintain an outcome focused mindset
• Have strong prioritization skills
• Always be a team player
• Carry a professional attitude and respectful demeanor

About Heartland Business Systems

Heartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. We pride ourselves on our Core Values of:

• Performance – HBS is driven to achieve exceptional results in all aspects of our business.
• Respect – HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.
• Innovation – HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.
• Development – HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.
• Excellence – HBS takes great pride in all we do and strive for excellence always.

What We Offer

• Competitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans)
• Growth Opportunities
• Community Involvement
• Personal Development
• Employee and Family Celebrations
• Green Initiatives
• Personal Time Off
• Work Life Balance
• Recognition and Awards

Day in and day out, you will be a part of a collaborative, innovative and award-winning team that will make you a better professional.

Heartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.